Last Updated: October 19, 2026

1. Introduction

Welcome to Elizabeth-Jade Taylor’s online bookstore at http://www.elizabethjadetaylor.com. This Privacy Policy explains how Elizabeth-Jade Taylor (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, purchase paperback books or e-books, create an account, contact us, or subscribe to our author newsletter.

Our website is hosted by WordPress.com and uses WordPress and WooCommerce to operate our online bookstore.

We respect your privacy and aim to collect only the information reasonably necessary to operate our bookstore, fulfill orders, communicate with customers, and maintain our business.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for specific data practices, we will request that consent separately.

2. Information We Collect

We may collect the following types of personal information depending on how you interact with our website.

A. Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Your name.
• Email address.
• Billing and shipping addresses.
• Telephone number, if provided.
• Account username and authentication information.
• Order history, purchased products, and transaction details.
• Newsletter subscription status and preferences.
• Customer service messages, reviews, and other information you voluntarily provide.

You may browse certain parts of our website without creating an account. However, information necessary to complete a purchase must be provided at checkout.

B. Payment Information

We accept payments through the payment methods made available at checkout. These may include third-party payment processors and other payment services.

When you make a purchase, the applicable payment provider may collect payment card information, billing details, transaction amounts, and other information necessary to authorize and process your payment.

We receive information necessary to confirm transactions, manage orders, process refunds, and maintain business records. Depending on the payment method and configuration, we may not receive or store your complete payment card number.

Each payment provider may handle personal information under its own privacy policy and terms.

C. Information Collected Automatically

When you visit our website, certain technical information may be processed automatically, including your IP address, browser type, device information, operating system, requested pages, and information needed to maintain website security and functionality.

WordPress.com, WooCommerce, our website theme, security features, and enabled plugins may process some of this information as part of their normal operation.

We do not intentionally use third-party website analytics or advertising tracking tools on our storefront, such as Google Analytics or Meta Pixel, as of the date of this policy. We will update this policy if our practices change.

This statement does not mean that all technical data processing or cookies are disabled.

3. How We Use Your Information

We use personal information for the following purposes:

• Processing payments and fulfilling orders.
• Shipping paperback books and other physical products.
• Delivering e-books and digital downloads.
• Sending order confirmations, receipts, and shipping updates.
• Managing customer accounts and order histories.
• Responding to questions, complaints, and support requests.
• Sending author newsletters, book announcements, publication updates, and promotional emails to subscribers.
• Maintaining website security and preventing fraud.
• Managing refunds, returns, cancellations, and disputes.
• Maintaining accounting, tax, and other required business records.
• Complying with applicable laws and protecting our legal rights.

We do not intentionally use customer information for unrelated purposes without providing any notice or obtaining any consent required by law.

4. How We Share Personal Information

We do not sell personal information for money. We may share personal information with service providers when reasonably necessary to operate our bookstore and provide our services.

A. WordPress.com Hosting

Our website is hosted by WordPress.com, which provides website hosting and related technical infrastructure.

Personal information submitted through our website may be processed or stored through WordPress.com and its applicable service providers as necessary to host, maintain, secure, and operate our website.

For more information, please review the WordPress.com Privacy Policy.

B. WooCommerce and WordPress

We use WooCommerce and WordPress to manage our product listings, shopping cart, checkout, customer accounts, and orders.

Information entered into our store may be stored in our website database or processed by the services and extensions enabled on our website.

C. Payment Providers

We share the information necessary to process your purchase with the payment provider you select at checkout.

Depending on the payment method, this may include your name, billing information, transaction amount, order details, and information necessary to prevent fraud or resolve payment issues.

Please review the privacy policy of the applicable payment provider for information about its practices.

D. Shipping and Fulfillment Providers

When you purchase a physical product, we may share your name, shipping address, and other necessary delivery information with postal services, shipping carriers, or fulfillment providers.

We do not need to share physical shipping information with a carrier to deliver an e-book that is provided electronically, unless a particular service requires it for a legitimate purpose.

E. Newsletter Services

We use an email newsletter service to communicate with subscribers about author news, new releases, book promotions, and related updates.

Your email address and relevant subscription information may be processed by our newsletter provider to send emails, manage subscriptions, and maintain unsubscribe records.

F. Legal and Business Disclosures

We may disclose personal information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect our rights, investigate fraud, or address security issues.

Personal information may also be transferred as part of a business sale, merger, or restructuring, subject to applicable law.

We do not authorize service providers to use personal information for purposes unrelated to their services except as permitted by law or separately disclosed.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary to operate the online store.

These technologies may support:

• Shopping cart functionality.
• Checkout and order processing.
• Customer account login sessions.
• Website security.
• Remembering certain preferences.
• Payment processing and fraud prevention.

WooCommerce may use cookies to maintain shopping sessions and remember items in a customer’s cart. WordPress.com, payment providers, and enabled plugins may also use cookies or similar technologies.

We do not intentionally use third-party analytics or advertising tracking tools on our storefront as of the date of this policy. However, operational cookies and technical data processing may still occur.

You can manage cookies through your browser settings. Disabling certain cookies may prevent the shopping cart, checkout, login, or other features from working properly.

Where applicable law requires consent before using nonessential cookies or similar technologies, we will provide the appropriate notice and consent mechanism.

6. E-Books and Digital Downloads

When you purchase an e-book, we use the information necessary to confirm your order and provide access to the purchased digital product.

Depending on our delivery setup, this may involve sending a download link by email, making the file available through your customer account, or using a digital delivery service.

Digital delivery providers, if used, may process order information and technical data necessary to provide access to purchased files and prevent unauthorized access.

Your purchase does not authorize you to redistribute or commercially exploit copyrighted digital content. Any restrictions on the use of purchased e-books are explained in our Terms and Conditions.

7. Author Newsletter and Marketing Emails

If you subscribe to our author newsletter, we may use your email address to send information about new releases, book launches, special editions, promotions, author events, and other related news.

You may unsubscribe at any time by clicking the unsubscribe link in a marketing email or contacting us at elizabethjadetaylorcontact@gmail.com.

We will honor unsubscribe requests as required by applicable law.

Unsubscribing from promotional emails does not prevent us from sending transactional communications relating to an existing order, payment, delivery, or customer service matter.

We handle commercial email in accordance with applicable laws, including the federal CAN-SPAM Act. Marketing emails will include the disclosures and unsubscribe mechanism required by law.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, subject to applicable legal requirements.

Retention periods depend on the type of information:

• Order and transaction records: Retained as needed for accounting, tax, customer service, and legal purposes.
• Customer account information: Retained while the account remains active and as needed for legitimate business or legal purposes.
• Customer service messages: Retained as necessary to respond to requests and maintain appropriate records.
• Newsletter information: Retained while you remain subscribed or until the information is no longer needed, subject to records needed to honor unsubscribe requests.
• Technical and security records: Retained according to applicable hosting, security, and system settings.

We may retain information longer when required by law or reasonably necessary to resolve disputes, prevent fraud, or protect our legal rights.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our safeguards may include access controls, website security features, software updates, secure connections, and third-party payment processing.

No method of electronic storage or internet transmission is completely secure. We cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your state of residence and the laws applicable to our business, you may have rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a copy of certain information in a portable format.
• Opt out of certain types of data processing where applicable.
• Appeal certain privacy-related decisions where required by law.

These rights may be subject to exceptions, including our need to retain transaction records or comply with legal obligations.

11. California and Other U.S. State Privacy Laws

Certain states provide residents with additional privacy rights. Whether a particular law applies to our business depends on the law’s requirements and our business activities.

We will not unlawfully discriminate against individuals for exercising privacy rights provided by applicable law.

If our data practices change to include activities that trigger additional disclosure or opt-out requirements, we will update this policy and provide any legally required mechanisms.

12. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

13. Third-Party Websites

Our website may contain links to external websites, including payment providers, social media platforms, and other book-related resources.

We do not control independent third-party websites or their privacy practices. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our business, website functionality, service providers, or legal obligations change.

The latest version will be posted on this page with an updated Last Updated date.

Where required by law, we will provide additional notice or obtain consent for material changes.

15. Contact Information

For questions about this Privacy Policy or to submit a privacy request, please contact:

Elizabeth-Jade Taylor

Privacy Contact Email: Elizabethjadetaylorcontact@gmail.com